Privacy Policy for Brother Skin Co.

Medical Privacy Policy

Brother Skin Co., operating exclusively in Australia, is committed to the highest standards of privacy and confidentiality. We assure that all information regarding individuals, including staff members who may be patients, is safeguarded and not disclosed except for authorized medical care or as required by Australian law.

In this policy, "personal information" encompasses all data, including sensitive health information.

Types of Information Collected

We collect various types of information, including:

• Name, date of birth, address, telephone number

• Sensitive patient information such as medical history, medications, allergies, social history, family history, and cultural background

Use and Disclosure of Information

The main purpose for collecting personal information is to provide specialized skin consultation and product advice. Our team members are rigorously trained in confidentiality and adhere to strict information security policies.

Personal information is shared in encrypted form with compounding pharmacies for the creation of customized products, in compliance with Australian laws and regulations.

Stored information is securely managed, with electronic databases and paper records accessible only to authorized personnel.

Online Shop Privacy Policy

This section addresses the handling of personal information on our website, Brother Skin Co..

Personal Information We Collect

• Automatically Collected Device Information: Includes web browser, IP address, time zone, and cookies. We also gather data on your interaction with our site.

• Order Information: When you purchase, we collect details like name, billing and shipping address, payment information, email, and phone number.

Usage of Personal Information

We use Order Information for order processing, communication, risk and fraud screening, and to provide relevant product or service information. Device Information aids in website optimization and fraud prevention.

Sharing Personal Information

Personal information is shared with third parties like Shopify (our online store platform) and Google Analytics for operational purposes, and in compliance with Australian laws and regulations.

Behavioural Advertising

We may use personal information for targeted advertising, with opt-out options available for users.

Do Not Track

Our data collection practices remain unchanged when we receive a Do Not Track signal from your browser.

Your Rights

As we operate in Australia, you are entitled to access and request correction, updating, or deletion of your personal information under Australian privacy laws.

Data Retention

We retain Order Information unless you request its deletion.

Changes to Privacy Policy

This policy may be updated to reflect changes in our practices, legal, or regulatory reasons.

Minors

Our website is not intended for individuals under 18 years of age.